www.petragifts.com website (“Website”) is an Internet based content and e-commerce portal operated by Petra Creations Private Limited, a company incorporated under the laws of India.

PetraGifts – an online portal for personalized gifting. We cater Individual and Corporate customers. At Petra our vision is to help people for Building Enduring Relationship. Our Core value is Professionalism, Creativity, Innovation, speed, Accountability, Team work and Quality.Celebrate the little and big joys of life by spreading cheer and happiness in the form of gifts. It is always a pleasure to find gift for your loved ones. Petra Gifts is an online gift shop and we will help you find the right gifts to make your friends, customers, business associates and family delighted. Unique it will, every gift item at Petra Gifts can be personalized with Pictures and Text. We have the unique capability of printing on almost any substrate. Whether it is a Ceramic Mug, or a Wooden Pen, or a T Shirt or a Crystal or Stone, we have very sophisticated state-of-the-art technology that can print great Images using medium of choice, including 3D printing inside crystals. Order your choice, by contacting us @ PetraGifts: 27/624A7, 1st Floor, Panattu Building, Near Reliance Fresh, Toll junction., Edappally, Kochi, Ernakulam, Kerala, PIN- 682024, India, Phone: +91 8589915550, Email: info@petragifts.com Reach you, the product ordered at the address provided by you and an e-mail or message will be send to you on dispatch. You may alert us if product not received in time. Satisfaction of customer is paramount to us. Petragifts makes its best possible effort to provide you an excellent online shopping experience. Though there is no option to return orders as the goods are customized according to your specific needs and specification, however, if at all you are not satisfied with your purchase, complete assistance would be given to you to place a fresh order to satisfy your need at actual cost. We endeavour to reach your order to you at the earliest – printing it the same day. The cancellation, if required, request must reach us within an hour of the booking request for the product . Order can also be cancelled if payment has not been received within one hour of the order. Resolve any dispute arise, if you have by direct communication. If you are not satisfied with that you may seek redressal at any court of law and jurisdiction shall be restricted to the Ernakulam District, Kerala.
TERMS AND CONDITIONS
Our prospective customers and readers of this content are expected to read and understand the following conditions in additions to the statements given above. You are free to contact us and get any doubts or points clarified by sending E mail to us in the contact ID given below. On the contrary it is presumed that by subscribing to or using any of our services you agree that you have agreed and are bound by the Terms. If you do not want to be bound by the Terms, you must not subscribe to or use our services.
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Logistics/ transporting/ Shipping
No customer is shall not infringe Copyrights, trademarks and patents rights either of PetraGifts or anyone else. If any such event occur PetraGifts will not be liable for the same and those individual or legal entity will be solely responsible for the same. Notwithstanding the foregoing, it is expressly clarified that you will retain ownership and shall solely be responsible for any content that you provide or upload. Name, logo, slogans, Information, Data and Records , Goodwill and Patent rights of PetraGifts and created by it shall be the sole property of PetraGifts and it shall not be used or copied or reproduced .
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Limited Guarantee/ Warranty
PetraGifts hereby disclaims any guarantees of perfection and exactness as to the, finer details, finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website may not meet your expectations. Before any alterations to certain aspects of your order such as spellings, grammar etc , that a communication from our official mail/ office will reach you or send an approval request via the email address which you submitted when placing your order. If you do not agree with the requested change you retain the right to reject the requested production change by replying to it within two days of it being sent to you. PetraGifts shall not be responsible or accountable for the problems generated from the structural / functional alterations/ modifications made after the delivery or damage caused deliberately. The warranty will also be void if the total consideration of the order is not fully paid to PetraGifts. The liability of this warranty will be limited to the cost of the work carried out by us.
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Severability
If any provision of the Terms is determined to be invalid or unenforceable in whole or in part, such invalidity or unenforceability shall attach only to such provision or part of such provision and the remaining part of such provision and all other provisions of these Terms shall continue to be in full force and effect.
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Right to modification or deletion
PetraGifts reserves the right to change/modify/add/delete any of the terms and conditions given above from time to time, at its discretion, can withdraw a particular product or design or offer from the website or market.
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Use of your information and communication
PetraGifts may use of your personal information for generating opinion, goodwill, credentials, and market research. But you will not be entitled to any part of the credit or benefit accrue from the same. PetraGifts may also send you other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to our business partners. If you would prefer not to receive any of this additional information, you may unsubscribe link in any email that we send to you or reply to us asking to refrain from the same, which we shall oblige immediately.