At Petra Creations Pvt. Ltd., we value the trust you place in us and are committed to protecting your privacy with the utmost care. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, products, and services.
By using our platform, you agree to the terms described below. We encourage you to review this policy periodically for any updates.
Information We Collect
We collect personal information only when necessary to provide you with a seamless shopping experience. The types of information we may collect include:
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Personal identifiers: Name, email address, phone number, mailing address
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Order details: Items purchased, billing and shipping addresses
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Payment information: Processed securely via trusted third-party gateways (we do not store credit/debit card details)
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Communication data: Feedback, queries, or messages sent through our customer service channels
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Newsletter subscription data: If you opt in to receive updates, offers, or promotions
How We Use Your Information
Your information is used to serve you better. Specifically, we may use it to:
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Process and fulfill orders
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Send transactional and service-related communication
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Provide updates on your purchases or deliveries
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Offer customer support and address inquiries
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Enhance our website, products, and overall customer experience
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Send newsletters or promotional content (only if you’ve opted in)
Rest assured, we do not sell, trade, or rent your personal data to any third party.
Data Security
We take data protection seriously and have implemented industry-standard security measures to safeguard your information against unauthorized access, misuse, or alteration. These include:
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Secure Sockets Layer (SSL) encryption on sensitive transactions
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Controlled access to personal data
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Periodic security audits and software updates
While we strive to protect your data, no digital transmission or storage method is 100% secure. We therefore encourage users to also practice safe browsing habits.
Cookies & Tracking Technologies
Our website uses cookies to improve your browsing experience by:
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Remembering your preferences
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Tracking site performance and analytics
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Offering personalized content and product suggestions
You may disable cookies via your browser settings. However, doing so may affect certain functionalities or limit your experience on our site.
Third-Party Links
Our website may include links to external websites for convenience or reference. Please note that once you leave our platform, we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies independently.
Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. Any changes will be posted on this page with an updated revision date. Continued use of our services after such changes constitutes acceptance of the updated terms.