Terms and Conditions

Welcome to the Petra Creations Pvt. Ltd. website. By accessing and using our website, products, and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding. If you do not agree with any part of these terms, please refrain from using our site.

1. Use of Website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the site. Unauthorized activities including, but not limited to, hacking, data mining, scraping, or any other form of misuse are strictly prohibited. Petra Creations Pvt. Ltd. reserves the right to take legal action against any unlawful use.

2. Intellectual Property Rights

All content on this website, including but not limited to text, graphics, logos, images, designs, product descriptions, software, and other materials, is the exclusive property of Petra Creations Pvt. Ltd. or its licensors and is protected under applicable intellectual property laws. You may not reproduce, distribute, modify, display, or use any of the content without prior written permission from Petra Creations Pvt. Ltd.

3. Product Information

We strive to provide accurate and up-to-date information regarding products, descriptions, pricing, and availability. However, Petra Creations Pvt. Ltd. does not warrant the completeness, reliability, or accuracy of such information. Errors or inaccuracies may occur, and we reserve the right to correct, modify, or remove any information without prior notice. Prices and offers are subject to change.

4. Orders and Payments

All orders placed through the website are subject to acceptance and availability. Petra Creations Pvt. Ltd. reserves the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in product or pricing information, or suspected fraudulent activity.

Payments must be made through the available secure payment gateways. We do not store payment card details on our servers.

5. Limitation of Liability

To the maximum extent permitted by law, Petra Creations Pvt. Ltd., its affiliates, directors, employees, and agents shall not be liable for any damages whatsoever arising out of or in connection with your use or inability to use the website, products, or services. This includes but is not limited to direct, indirect, incidental, punitive, and consequential damages.

6. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

7. External Links

Our website may contain links to third-party websites for your convenience. Petra Creations Pvt. Ltd. is not responsible for the content, privacy policies, or practices of these external sites. Accessing these links is at your own risk.

8. Amendments to Terms

Petra Creations Pvt. Ltd. reserves the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on the website. Your continued use of the site after changes constitutes acceptance of the updated terms.

9. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from or relating to these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts located in Ernakulam, Kerala.

10. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us:

📧 Email: orders@petragifts.com
📞 Phone: +91 85903 99899